Why are people choosing Cornwall Owners for their Holiday Lets?

Why Cornwall Owners?

You have the potential to earn more , if you’re not paying any agency fees or commission, you get to keep 100% of the rental income you make (after deducting tax and expenses). This can significantly boost your bottom line if you manage to secure a good number of bookings by yourself.

Cornwall is one of the top five earning regions. With holiday let owners earning an average income of £22,000 per year. (Statistics from Sykes Cottages Owner research 2022 and Staycation Index 2021).

Using this data as an example:

£22,000 pa = agency fees anywhere between £2,200 – £4,000 pa

Cornwall Owners advertising fee is from just £50.00 pa with no other agency fees or commission (less than £1 per week)

With time, your profit per booking will likely increase even more due to repeat bookings and recommendations which will now have a significantly lower cost per acquisition.

Owner – 18th January 2023

“Over the past couple of years commission rates charged by agencies have gone down somewhat and can be negotiated closer to the 12-15% rather than 20-25% as it used to be (depending on the property) but the lack of flexibility can be a real issue, and also the so-called expertise in pricing is not always there.  After meeting with three holiday let agencies we decided to manage our property alone using Cornwall Owners as a platform. We based our prices on current market conditions rather than what the agencies were recommending which was for the most part significantly lower. The income we generated was 25% higher than we predicted and this doesn’t even take into account the agency fees, total for us was a 40% upside by advertising ourselves using Cornwall Owners.

This year is challenging, bookings are slower and more last minute but when comparing with the major holiday websites we find so far that our occupancy level is about the same or higher than what it seems to be on these other  websites so for now we will carry on with managing our property with Cornwall Owners.

Quick entry to market
Holiday rental portals such as Cornwall Owners have empowered holiday let owners to easily create an advertisement and handle bookings by themselves. In a matter of days, you could be receiving enquiries.

Guest screening
You can personally screen potential guests and have the final say in who stays in your holiday home.

You are in control
You decide when you or your friends and family can stay in your holiday home – with no agency restrictions. You’ll also be able to visit the property to check on maintenance and any problems whenever it’s convenient for you.

Manage guest satisfaction
If you’re good with people and like the idea of a hands-on approach to holiday letting (for example, greeting guests in person when they arrive), managing the property yourself will give you lots of opportunities to ensure great guest satisfaction. You’re your very own quality control department.

Flexibility in setting rental rates
You are directly in charge, you can quickly adapt to the market and offer guests special deals, discounts or increase prices easily and quickly if you choose. This may allow you to secure extra last-minute bookings more quickly and efficiently compared to, perhaps, needing to go through an agent who would first need to check discounts with you and might need some extra lead time to roll new rates out.

Regular inspections
If you’re living close by to your holiday rental, handling the management allows you to keep a close eye on your holiday let. You’ll be more likely to see if items need replacing or fixing and have a much better idea of the state of your property.

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Get ready to welcome your Guests

Preparing Your Holiday Let for Visitors

As your guests will be staying in the property as a holiday you will need to ensure that you provide everything they might need to make their stay comfortable. You will want the property to feel welcoming and so you should put effort into the look and feel of the property.

The property should be clean and tidy. You should provide clean fresh beds and towels and you will need to provide toilet roll, soap etc.

It’s a nice touch if you leave a few basics for your guests, such as milk, bread, etc. Small touches like this cost very little but really make a difference. Nothing beats a small basket of goodies, such as locally made fudge, jams, and shortbread. Go the extra mile for your guests – it encourages them to leave positive feedback, which in turn, helps with new and repeat bookings.

Remember, some guests will have travelled a long way, so they will likely be tired when they arrive. By making them feel welcome, their holiday starts off on the right foot.

Create a welcome pack for guests. This should include essential details, such as your contact number in case of problems/emergencies, the Wi-Fi password, details of local pubs, restaurants, etc., instructions on how to work the central heating, TV, and appliances, and anything else guests need to know. The more information you provide, the more comfortable your guests will be and the less queries you will receive.

Give your guests detailed information on how to find the property. The harder it is to find, the more specific you need to be, which includes listing key landmarks nearby and anything else that might help them find the property. Remember, not everyone has a sat-nav and not all sat-navs have accurate maps.

Be clear about when the property will be ready for guests. You don’t want new guests turning up at 10 AM when you’re still cleaning or the previous occupants haven’t left yet. Be clear about when guests need to vacate, too, for much the same reasons.

Tell your guests where to collect the key, either from you or a neighbour. Another option is to have a secure key drop box somewhere on the property. All you need to do is let guests have the access code, so they can retrieve the key when they arrive. Have at least two keys cut for guests, as people do like to go their separate ways and one person might need their own key.

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A few Safety Tips before setting off on Holiday

Caring for your Safety

Our agreements with accommodation owners require them to comply with all laws and regulations relating to fire, health and…

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Tips for Preparing your Home

Fixtures and Fittings for Short-Term Lets

In most instances a Short Term or Holiday let won’t be your home, so be careful not to personalise it too much. By all means have a “theme”, such as seaside shabby chic, but steer clear of anything that might be too niche or you will reduce your potential pool of visitors looking for a holiday let. Very busy decoration, ‘loud’ colours and unpopular décor are all examples of this.

Your best bet is to go for neutral colours and simple but comfortable furniture. Since sofas and beds may suffer more wear and tear than a longer term let, be prepared to replace every 3-5 years. Avoid light coloured sofas and furniture as they are more likely to need regular cleaning to stay looking good.

Furniture should always be fire-rated, sturdy, and in keeping with the style of the décor. The overall décor should provoke a positive response and look great in photo listings. Dress the property with some tasteful paintings and ornaments. Invest in a few cheap paperbacks, local guidebooks, board games, jigsaws, etc.

Guests will expect all mod-cons when they go on holiday. The kitchen should be well fitted with a good selection of dinnerware, cookware, pots, pans, cutlery, glasses, etc. Dishwashers and other white goods are essential. Invest in an appliance repair policy, so if anything breaks down, you can have it fixed fast.

Broadband is a must-have these days. Many people won’t even look at a holiday let without internet access.

Guests will also expect a working TV. Ditch the old TV and buy a decent flat screen model. Consider adding SKY or Cable if you want to attract families to your holiday home let. The more entertainment options your property has, the more people it will appeal to.

Extras such as a wood burning stove and a high-end coffee machine can work wonders if you want to go the extra mile. We all appreciate the little extras when we go on holiday, and in the colder months, a toasty log burner is a definite plus.

Don’t neglect outdoor space either. People on holiday want a nice garden where they can relax and unwind on a warm summer’s evening. Add a garden table and chairs and make sure the area is nicely landscaped and well-maintained. A gas or charcoal BBQ is a useful additional extra but remember to keep it clean.

For seaside properties, consider providing beach toys, such as buckets and spades, sunbeds, beach umbrellas, etc. Optional extras include kayaks, dinghies, bodyboards, and snorkelling gear. In short, anything that might attract guests and set your property apart from others is a worthy investment when setting up a holiday let.

If this was or still is your home, lock away any valuables and personal items. Either store them in a secure area, such as a locked room/cupboard or put them into storage.

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